Do you offer Layby?
Yes we do. Please contact us at info@polkatots.com.au for instructions and details.


Can I return my purchase if it does not fit?
Yes you can, please contact us at info@polkatots.com.au with your order details for further instructions.


What happens if a product is Out of Stock?
We endeavor to ensure all information on our website is current and accurate at all times, however errors can occur. If our site does not state that a product is "Out of Stock" at the time of your purchase, we will advise you within 1 business day of this error. You will then have the option to either place your order on back order and await delivery of your product or cancel your order. We will of course advise you via email of the next delivery date regarding any back orders. If a product is "Out of Stock" and you would like to place a back order please contact us.


What if my product is faulty?
Your satisfaction is our priority, if you believe your product is faulty, please contact us at info@polkatots.com.au  within 7 days of receipt for assistance.


Is it safe to order online?
Yes. We use PayPal which ensures safe internet transmission of your personal information. If however you still feel uneasy about ordering online feel free to contact us on 0400 879 543 we will be happy to process your order.